Frequently Asked Questions
These are some of the questions I hear most often when I meet people at events, or at their free 15 minute consultation. Check out the answers below, and feel free to get in touch (see the "Contact" page) if you have any other questions. Also see the "Links and Resources" Page for info-packed pages, handouts, recipes, and more!
*Scroll down to #4 information regarding intake forms*
01
Which conditions do Naturopathic Doctors Treat?
Naturopathic Doctors (NDs) can treat any non-emergency condition that you could see your family doctor (MD) for. We are especially well suited to treat conditions whose underlying cause has not yet been discovered, or which may have many contributing factors. Regardless of the condition, NDs work with their patients to treat the root cause, and teach them how to feel great both short and long term!
02
How much training do Naturopathic Doctors have? Are they regulated?
Regulation: Naturopathic Doctors are regulated in Ontario by the Board of Directors of Drugless Therapy - Naturopathy. Any person with the "ND" title must be registered with this body in order to practice. See the CONO website for more details.
Training: Registered Naturopathic Doctors have at least seven years of post secondary education, including a four year intensive program at an internationally accredited Naturopathic teaching institution. In Canada, the options are CCNM in Toronto, and Boucher in BC. See this summary on the OAND or CAND websites.
03
What can I expect at my first visit? And what about after that?
At your first visit, you can expect a thorough look at your health concerns, your goals, your medical and family history. Bring your supplements and a list of any medications, as we will also look at those. We will look at any recent blood work (within the past 6 months), and may do a directed physical exam if necessary.
Follow up visits are typically 30 minutes, and are used to check in with your progress and make any necessary changes to your individualized plan.
04
Where can I find intake forms to fill them out before coming in for my first visit?
You will receive a request to fill out Intake forms after booking on Jane . Pediatric (age 12 and under) Intake forms: please book under the child's name and fill out the form on their behalf. If you already have a patient file and would like to use the same email address for your child's account, create a new patient file or email me directly at emilymurphynd@gmail.com for support. Please fill these forms out before your first visit.
05
What about lab tests and supplements?
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This is determined on a patient to patient basis. I try to keep the supplements to a minimum, and use diet and lifestyle as much as possible. However, there are generally 2 or more supplements used over the course of treatment.
Lab testing is done only as needed. There are many cases where prudently chosen Laboratory testing saves time and money in the long term. As the saying in the field goes, "test, don't guess!".
06
I have insurance coverage. Do you do direct billing?
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I am happy to offer Direct Billing through the following insurance companies: Green Shield, Sunlife, Manulife, Canada Life, Johnston group, and Blue Cross, and more.
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If you wish to use Direct Billing, please let us know at your visit. We will process your submission after the appointment, and will advise you of any co-pay amount (if you have partial coverage). It is advisable to determine your coverage ahead of time, and bring all of your info with you.
If it is your first time using Direct Billing for Naturopathy, please be prepared to pay the full amount. The system is good, but there can always be hiccups!
We accept Cash, cheque, e-transfer, Visa Debit, Visa and Mastercard at the clinic if Direct Billing is not available. We will provide a receipt that can be used for reimbursement for those covered under extended health, but who do not have direct billing.
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